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The quotes below are about this issue:
In the automotive repair industry, employers are looking for new hires with a broad array of skills. For instance, they want technicians who possess both mechanical and technological skill sets for diagnostics and repair. Some employers state it is difficult to find candidates with this combination. Other employers stress the importance of a combination of mechanical knowledge, customer service skills, and other general skills.
"[O]n the technician side, you start getting into the sales...critical thinking...customer relations, all different things." | Southwest |