Reservation and Transportation Ticket Agents
On the Job
Reservation and Transportation Ticket Agents make reservations for transportation or hotels. They also sell tickets. They may check baggage or direct passengers to the right areas when they are traveling. They provide information about tours or other travel options.
Typical Work Tasks
People who work in this career often:
- Calculate costs of goods or services.
- Clean facilities or equipment.
- Provide notifications to customers or patrons.
- Track goods or materials.
- Maintain inventory records.
- Compile data or documentation.
- Discuss goods or services information with customers or patrons.
- Explain regulations, policies, or procedures.
- Assist disabled or incapacitated individuals.
- Assist individuals with paperwork.
Typical Working Conditions
- Frequent contact with others.
- Repeating the same physical or mental task without stopping for periods of time.
- Working indoors in environmentally controlled conditions.
- Dealing with external customers.
- Frequent decision-making.
- Meeting strict deadlines.
- Dealing with unpleasant or angry people.
- Exposure to sounds or noise levels that are distracting or uncomfortable.
- Repeating the same motions many times.
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.