Funeral Service Managers

• Resolve customer complaints or problems.
• Interview employees, customers, or others to collect information.
• Maintain operational records.
• Prepare reports related to compliance matters.
• Promote products, services, or programs.
• Establish interpersonal business relationships to facilitate work activities.
• Schedule activities or facility use.
• Communicate organizational policies and procedures.
• Monitor organizational compliance with regulations.
• Monitor performance of organizational members or partners.

• Having telephone conversations.
• Freedom to make decisions without supervision.
• The freedom to determine tasks, priorities, and goals.
• Coordinating or leading others.
• Working in a closed vehicle or equipment.
• Meeting strict deadlines.
• Responsibility for outcomes and results.

• Funeral Service and Mortuary Science

Enrolling in a community college can be a great place to start your four-year degree. While all 31 Minnesota State community colleges, technical colleges and universities offer all or part of the Minnesota Transfer Curriculum (a 40-credit package of general education courses accepted for transfer to other state colleges and universities, the University of Minnesota, and some private colleges and universities), not all two-year colleges offer degrees intended to transfer to a four-year bachelor's degree.

If you plan to transfer to obtain a four-year bachelor's degree, it is important to know which degree path is right for you:

• Associate of Arts (AA) degrees offered at community colleges are designed to transfer into liberal arts four-year majors.
• Associate of Science (AS) and Associate of Fine Arts (AFA) degrees offered at community and technical colleges transfer into specific four-year majors and will likely require completing additional general education courses at a university.
• Associate of Applied Science (AAS) degrees offered at technical and community colleges are not designed to transfer. They lead to immediate entry into the workplace.
• Diplomas and certificates offered at technical colleges are not designed to transfer. They lead to immediate entry into the workplace.

Talk to a transfer specialist as early as possible to determine the best associate degree for your goals. Be sure to review your Degree Audit Report (DARS) each semester to best prepare for transfer. Get more help understanding transfer using the tools below.

• Visit Transferology to see if your courses will transfer.
• Search Articulation Agreements to find formal transfer agreements between schools.

• Helping Others—Actively looking for ways to help people.
• Speaking—Talking to others to convey information effectively.
• Reading—Understanding written sentences and paragraphs in work related documents.
• Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
• Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Managing Time—Managing one's own time and the time of others.
• Monitoring Performance—Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Persuading Others—Persuading others to change their minds or behavior.
• Thinking Critically—Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing—Communicating effectively in writing as appropriate for the needs of the audience.

• Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Psychology—Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Philosophy and Theology—Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Personnel and Human Resources—Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Law and Government—Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Enterprising—Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
• Conventional—Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

• Personal and Laundry Services