Training and Development Managers
Skills & Knowledge
Most Important Skills for Training and Development Managers
- Understanding How People Learn—Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Speaking—Talking to others to convey information effectively.
- Teaching—Teaching others how to do something.
- Learning New Things—Understanding the implications of new information for both current and future problem-solving and decision-making.
- Monitoring Performance—Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Managing People—Motivating, developing, and directing people as they work, identifying the best people for the job.
- Being Aware of Others—Being aware of others' reactions and understanding why they react as they do.
- Coordinating with Others—Adjusting actions in relation to others' actions.
- Evaluating a System or Organization—Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Listening—Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Most Important Knowledge Areas for Training and Development Managers
- Education and Training—Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language—Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service—Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Personnel and Human Resources—Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Administration and Management—Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Clerical—Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics—Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Sociology and Anthropology—Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- Communications and Media—Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Psychology—Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Interests
Different careers may be a good fit for your personality or interests. This career is:
- Enterprising—Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Social—Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Learn more about your interests. Take the MnCareers Interest Assessment.
Describe Your Skills
People who have worked in this career typically perform the following tasks.
These statements can help a prospective employer understand what you can do, on a resume or during an interview.
- Training and teaching other people.
- Communicating with supervisors, co-workers, or people that work under you.
- Creating and maintaining interpersonal relationships.
- Collecting information from different sources.
- Coaching and developing other people.
- Guiding, directing, and motivating people that work under you.
- Developing and building teams.
- Using computers.
Careers that Use Similar Skills
The following careers use skills, knowledge, and abilities that are similar to those used for Training and Development Managers.
View more careers in the Business, Management, and Administration cluster
View more careers in the Human Resources Management pathway
This page includes information from the O*NET 24.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.
Source: You can learn about our data sources in the About Us section.
